I Left My Apartment in Great Condition—Then I Received an Unexpected Call

and attention. I felt relieved, but also a little surprised when she asked why I had gone to such effort when no one had been there to check every detail. It was a thoughtful question, and for a moment, I paused to consider how to answer it.

When I spoke, I kept it simple and honest. I explained that the way we treat places—and the people connected continue reading …